Remote engineer
- Répondre aux appels et aux tickets de support technique des clients de manière professionnelle et courtoise.
- Diagnostiquer et résoudre les problèmes techniques des clients en utilisant des outils de support à distance.
- Guider les clients à travers les étapes de dépannage pour résoudre leurs problèmes informatiques.
- Assurer l'installation, la configuration et la mise à jour des systèmes à distance.
- Documenter les interactions avec les clients et les solutions apportées dans un système de gestion des tickets.
- Collaborer avec les autres membres de l'équipe du service desk pour résoudre les problèmes complexes.
- Minimum 3 ans d'expérience en tant que "Remote engineer"
- Hard skills: Support logiciel back up, administration system (ad), microsoft 365 , powershell, back up (Veeam, ou autres), Vm ware,
- Langues : FR/ENG
Similar jobs
The perfect match is only one step away.
Send us your CV directly and we will put you in touch with one of our specialised recruiter who will guide you in the search of your dream job!
Recruitment articles
How to implement your employer brand strategy in 7 steps
Employer branding is a marketing concept that is essential for any company that wants to support its attractiveness and promote loyalty among its talent. While the reasons to build a solid and positive employer brand are clear, you cannot simply wave a magic wand for it to be successful. It requires a series of actions.
Essential employer branding trends in 2024
Employer branding has become essential for companies that want to stand out in the war for talent. In 2024, your employer brand should be authentic, embrace diversity and be flexible to attract the best profiles.
Employer branding: 7 mistakes you don’t want to make
Back Market, KPMG, Dassault, Shine… These different sized companies all have a strong employer brand that ensures their attractiveness and loyalty and makes their competitors pale by comparison.
Join our vibrant community of professionals and discover your potential to make a difference in the world.
Stay up to date with our latest news!