Remote engineer
- Répondre aux appels et aux tickets de support technique des clients de manière professionnelle et courtoise.
- Diagnostiquer et résoudre les problèmes techniques des clients en utilisant des outils de support à distance.
- Guider les clients à travers les étapes de dépannage pour résoudre leurs problèmes informatiques.
- Assurer l'installation, la configuration et la mise à jour des systèmes à distance.
- Documenter les interactions avec les clients et les solutions apportées dans un système de gestion des tickets.
- Collaborer avec les autres membres de l'équipe du service desk pour résoudre les problèmes complexes.
- Minimum 3 ans d'expérience en tant que "Remote engineer"
- Hard skills: Support logiciel back up, administration system (ad), microsoft 365 , powershell, back up (Veeam, ou autres), Vm ware,
- Langues : FR/ENG
Similar jobs
The perfect match is only one step away.
Send us your CV directly and we will put you in touch with one of our specialised recruiter who will guide you in the search of your dream job!
Recruitment articles
How do you motivate your top talent to stay in your company?
You certainly have a few bright stars among your team. High-performing, innovative talents who make sparks fly, help you achieve your objectives and grow your business. If they were to tell you to go off to the competition, you'd be in big trouble! After all, top talent is hard to find.
Offboarding: how to say goodbye properly?
While onboarding is widely adopted in companies, this is not yet the case for offboarding. Although it is gaining in popularity, only 30% of organizations have implemented this practice.
What exactly is an inclusive company? A study
Inclusion is still a vague concept for many companies and employees. Is it possible to claim to be an "inclusive company" simply by applying legislation on non-discrimination and equal treatment? While this is a first step, we can't say it's enough.
Join our vibrant community of professionals and discover your potential to make a difference in the world.
Stay up to date with our latest news!