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Business Analyst - Assurance

20/11/2023
PermanentBelgiqueHybrid
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Job description

Le Business Analyst joue un rôle clé dans le développement des affaires en identifiant, en analysant et en traduisant les besoins métiers en solutions technologiques efficaces. Vous participez activement aux projets de digitalisation et d’optimisation des processus métiers :


  • Vous serez chargé de collaborer étroitement avec les parties prenantes internes et externes pour comprendre leurs exigences, d'analyser les processus métiers et de recommander des améliorations pour optimiser les opérations de l'entreprise.
  • Vous êtes chargé de mener des projets visant à la digitalisation et à l’optimisation de processus métiers.
  • Vous contribuez notamment à la stabilisation d’un nouvel outil métier ayant remplacé récemment l’outil historique et à l’amélioration de celui-ci.
  • Sous la responsabilité du responsable projet/IT, vous faites l'analyse des besoins métiers, l'implémentation et de la documentation des besoins liés à l'évolution des applications IT.
  • Vous le faites pour les utilisateurs internes et externes, et cela, sans jamais perdre de vue les besoins légaux et autres exigences émanant des partenaires internes et externes.
  • Vous faites le suivi des demandes en matière d'analyse fonctionnelle et le développement d'applications.
  • Vous veillez à ce que les développements répondent aux exigences structurées du business.
  • Vous participez aux processus de contrôle de qualité et aux tests d'acceptance pour les livraisons, afin de garantir au maximum le respect des besoins dans la demande originale.
  • Vous testez les solutions auprès des clients internes (gestion, commercial, finance) comme externes (courtiers, assureurs) afin de valider les orientations prises. Vous avez de l'affinité avec IT et BPM et vous pouvez rapidement vous adapter à un environnement changeant.
  • Vous êtes passionné par les applications digitales qui simplifient la vie de nos clients.
  • Vous transformez les attentes du client en réalisations concrètes.
Profile description
  • Vous analysez les processus et proposez des améliorations
  • Vous participez à l’évaluation des outils existant et proposez des améliorations permettant d’optimiser les processus, la qualité, l’organisation et l’expérience client.
  • Vous préparez des test cases, vous prenez une part active aux tests de nouvelles fonctionnalités et vous assurez de leur bonne adoption et prise en main par les équipes opérationnelles.
  • Vous communiquez avec les différentes équipes utilisatrices afin d’assurer un fonctionnement optimisé des outils au service de l’organisation
  • Vous contribuez à la production des rapports internes et externes • Vous apportez tout le support nécessaire à la bonne marche du service IT (roadmap, budget...)

    Formation continue en lien avec le métier et la réglementation du secteur de l’assurance
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