Service Delivery Manager
16/04/2024
PermanentBelgiumHybrid
Job description
One of my client in the banking sector in Brussels is looking for a Service Delivery Manager profile to join their team.
They are looking for someone who can :
- Manage the SLA's
- Participate in compliance audits and ensure that everybody is following the guidelines
- Work with multiples teams to define project scope, deliverables...
- Identify risk and implement the corrective measures
- Collaborate with multiple departments
Profile description
If you have :
- 5 years' experience in service delivery
- Experience with ITIL environment
- Experience in managing project on a end-to-end basics
- Good communication skills to deal with multiple stakeholders
- Experience with MS office
- Fluency English, French and/or Dutch
- ITIL certification is a plus
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