We are looking for candidates who thrive in building lasting relationships and take a consultative approach to client engagement. Our ideal team member is naturally empathetic, enjoys collaborating with diverse personalities, and is deeply motivated by the impact of helping others achieve their best results.

• Relationship-Oriented: You connect easily with both clinical and administrative stakeholders, from front-desk staff to senior physician-owners. Earning trust and fostering a sense of partnership are at the heart of your work style.
• Consultative Communicator: Your communication style is approachable, clear, and confident, allowing you to guide strategic conversations, handle objections constructively, and convey insights and recommendations tailored to varying audiences.
• Account Management Expertise: You bring experience in customer success, account management, sales development, or business operations, ideally within service-focused or fast-paced environments.
• Data-Driven Curiosity: You have a knack for analyzing operational data, identifying patterns, and translating performance metrics into actionable improvement plans.
• Solution-Oriented: Understanding each client’s unique model energizes you, and you naturally propose solutions that align with their needs and goals. You identify ways to create added value, surfacing opportunities for the client’s benefit.
• Skilled Multitasker: You comfortably manage multiple priorities at once, maintaining careful oversight of progress, deadlines, and engagement levels across your client portfolio.
• Collaborative and Insightful: You enjoy working cross-functionally, sharing client feedback, and helping shape product or service enhancements—always keeping the customer’s voice central to decision-making.
• Exceptional English Proficiency: Your command of English supports nuanced, professional communication in both conversations and written updates.
• Healthcare Affinity (a plus): Exposure to healthcare settings, or a keen interest in supporting medical professionals, is highly valued for success in our team.

If you are driven by partnership, eager to deliver impact through data and insight, and have a passion for enabling others to achieve operational excellence, you will excel in this role.