Senior Digital Transformation Project Manager
Role Overview: As a key member of our 16-person team—including transformation leads, business analysts, change/lean leads, a BPM expert, a strategy manager, and a transformation analyst—you will manage critical projects across our digital transformation journey. Your primary responsibility is to drive digital initiatives focused on new technologies and enhanced customer journeys.
- Project Management: Oversee the full project lifecycle to ensure on-time, in-scope, and within-budget delivery in alignment with established requirements.
- Scope & Requirements Engineering: Work closely with business analysts to define and engineer detailed requirements and ensure clear project scoping.
- Business Case Development: Create and validate business cases, performing in-depth problem-solving and risk management to support successful delivery.
- Stakeholder Engagement: Present progress and KPIs to the steering committee, engaging sponsors and stakeholders across organizational levels from operations to C-suite and throughout the Group.
- Collaboration & Team Leadership: Foster an efficient and collaborative environment among project contributors, ensuring all activities and tasks for stakeholders are clearly planned and monitored.
- Performance Monitoring: Continuously track and report project progress and performance KPIs internally and externally.
- Transformation Expertise: Contribute to the development and refinement of best practices within the center of excellence for transformation management by sharing knowledge and helping shape our functional domains.
Requirements:
- Master’s degree in Business, Management, IT, or related field, with extensive program/project management experience and a proven history of delivering transformation projects successfully.
- Applied experience in project management methodologies, business case creation, risk management, and structured, result-oriented execution.
- Strong command of Agile methodologies, requirements gathering, and stakeholder management.
- Excellent communication, presentation, and interpersonal abilities, able to interface at all organizational levels, including international contexts and C-level.
- Fluency in English (mandatory) and high proficiency in French and Dutch (preferred).
We are looking for candidates who combine a strong analytical mindset with a passion for innovation, digital transformation, and driving positive change. The ideal person thrives in dynamic, cross-functional teams and brings a solution-oriented approach to complex challenges.
- Academic and professional background: Holds a Master’s degree in Business, Management, IT, or a related field, with substantial experience (5+ years) managing projects or programs, ideally with a track record of successful digital and transformation initiatives.
- Structured and result-oriented: Approaches project delivery with precision, using structured methodologies to deliver results on time, within scope, and on budget, while actively managing risks and requirements.
- Methodological expertise: Demonstrates strong knowledge of project management standards (including agile methodologies), requirements gathering, business casing, and risk management within a business and technology context—preferably in insurance or financial services.
- Collaborative communicator: Excels at presenting and communicating complex ideas clearly and persuasively, both verbally and in writing, to colleagues at all levels including C-level executives, sponsors, and international stakeholders.
- Stakeholder engagement: Is adept at building trust, fostering collaboration, and ensuring buy-in by engaging stakeholders effectively in project delivery and steering committees.
- Change champion: Brings a proactive attitude, with the ability to coach and inspire teams and stakeholders through transformation journeys, and the curiosity to embrace new technologies and evolving customer needs.
- Multilingual capability: Fluent in English with strong working proficiency in both French and Dutch, enabling effective collaboration and influence in an international context.
- Continuous learner and knowledge sharer: Committed to personal growth and the development of best practices, actively contributing to the transformation management community and the enhancement of the center of excellence.
We seek individuals who excel at balancing strategic vision with hands-on execution, who are energized by working in fast-paced, evolving environments, and who share our commitment to delivering customer-centered digital transformation outcomes.
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