Job Description

We are seeking an experienced Sales Account Manager to drive business development and manage key client relationships. This role combines strategic account management with proactive business development initiatives, requiring a professional who can nurture existing partnerships while identifying and pursuing new market opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and contributing to revenue growth through both account expansion and new business acquisition. The ideal candidate will operate with a consultative approach, balancing relationship management with commercial acumen.

Key Responsibilities:

• Manage and expand existing client accounts, ensuring satisfaction, retention, and increased revenue opportunities
• Identify, qualify, and pursue new business opportunities aligned with company strategy and market demand
• Conduct needs assessments and develop customized solutions that address client objectives
• Build and maintain strong relationships with decision-makers and stakeholders across assigned accounts
• Prepare and deliver compelling proposals, presentations, and business cases to prospective and existing clients
• Monitor account performance, track key metrics, and report on progress toward targets and objectives
• Collaborate with internal teams including product, delivery, and support to ensure seamless client experiences
• Participate in market research and competitive analysis to inform strategy and positioning
• Manage sales pipeline, forecast accurately, and maintain detailed records in CRM systems
• Represent the company professionally at client meetings, industry events, and networking opportunities

Candidate Profile

We are looking for candidates who bring a minimum of three years of professional sales or account management experience, with proven success in managing client relationships and driving revenue growth. You must be fluent in both English and French, with excellent communication skills and the ability to engage effectively with diverse stakeholders. We seek a results-oriented professional who combines strategic thinking with hands-on execution, demonstrating resilience, adaptability, and a genuine commitment to client success.

Experience & Expertise Required:

• Minimum three years of sales, account management, or business development experience in a B2B environment
• Proven track record of managing multiple accounts, meeting or exceeding revenue targets, and closing deals
• Fluent English and French language proficiency, both written and verbal
• Strong understanding of the sales process, from prospecting through negotiation and closing
• Experience with CRM systems and sales tools for pipeline management and reporting
• Demonstrated ability to conduct needs analysis and develop solution-oriented proposals

Qualities & Work Approach:

• Excellent communication and interpersonal skills with the ability to build trust and rapport quickly
• Self-motivated and results-driven, with strong organizational and time-management capabilities
• Strategic mindset combined with attention to detail and follow-through on commitments
• Adaptable and resilient, comfortable navigating ambiguity and managing competing priorities
• Collaborative team player who values cross-functional partnerships and shared success
• Intellectually curious with a commitment to continuous learning and professional development

Role Impact & Success:

This position offers the opportunity to make a meaningful impact on client success and company growth. Success is measured by account retention and expansion, new business acquisition, and the quality of client relationships built and maintained.