Quality Specialist – Abu Dhabi

Overview
This role works closely with the Quality Systems Manager to ensure compliance across policies, procedures, and standards. It involves analyzing quality-related data, supporting audit planning, and contributing to the effectiveness of the overall quality management system across operations.

Key Responsibilities

• Support internal and external audit activities by assisting with planning, scheduling, documentation, and reporting. Analyze audit findings and contribute to continuous improvement initiatives.
• Maintain and update documentation related to key business processes, ensuring accuracy and alignment with quality standards.
• Contribute to business reviews by preparing data analysis (including customer satisfaction insights) and tracking follow-up actions.
• Gather and process quality-related metrics such as performance scorecards, non-conformance data, and other system inputs.
• Ensure the quality management system documentation is properly maintained, including procedures and process interactions.
• Monitor document workflows, identify gaps or delays (e.g. overdue approvals or reviews), and follow up with stakeholders.
• Coordinate with external auditors or certification bodies by providing required information in line with deadlines and standards.
• Deliver or support training initiatives related to quality systems, including user onboarding, internal auditing, and problem-solving methodologies.

Profile & Competencies

• Strong customer orientation with the ability to build effective working relationships across teams.
• Comfortable engaging with diverse stakeholders and communicating clearly at different levels of the organization.
• Solid understanding and practical use of quality tools and methodologies such as APQP, FMEA, PPAP, SPC, process audits, inspections, and capability analysis.
• Ability to manage timelines and coordinate tasks to ensure deliverables are met within agreed schedules.
• Resilient mindset with the ability to navigate challenges and maintain performance under pressure.
• Accountability-driven approach, taking ownership of responsibilities and outcomes.
• Skilled in translating data into insights through reporting and visualization tools, enabling clear decision-making.
• Strong communication skills, able to adapt messaging depending on the audience.
• Open-minded and respectful of different perspectives, contributing to an inclusive work environment.
• Exposure to or understanding of Quality 4.0 concepts, including digital quality systems, cloud-based platforms, and technologies such as simulation, digital twins, and connected ecosystems.