HR Officer – Learning & Development, Soft Skills & Employee Wellbeing

Location: Brussels, Belgium, with occasional travel to other Belgian offices
Sector: Financial Services
Contract: Full-time (38 hours/week)

About the Opportunity

For my client, a Belgian SME active in the financial services sector, I am looking for a dedicated HR professional to support employee development, promote a culture of continuous learning and act as a trusted point of contact for employees.

With approximately 40 employees across multiple locations, my client offers a collaborative working environment where personal development, employee wellbeing and human relationships are highly valued.

Your Responsibilities

Learning & Development and Soft Skills

• Design, implement and coordinate soft skills development programmes covering leadership, resilience, emotional intelligence, stress management and interpersonal communication.
• Identify development needs through interviews, surveys and competency assessments.
• Measure training effectiveness through KPIs, feedback and evaluation tools.

Internal Training Coordination

• Develop and manage the annual training plan in collaboration with management.
• Select and coordinate external trainers, workshops, webinars and e-learning programmes.
• Manage the training catalogue, budgets and external training providers.

Employee Support and Coaching

• Act as a trusted and confidential point of contact for employees regarding personal development, career progression and wellbeing.
• Organise individual coaching sessions and small-group development initiatives.
• Ensure confidentiality and compliance with GDPR and applicable Belgian employment legislation.

Performance Management and Learning Culture

• Integrate soft skills development into performance reviews and career discussions.
• Develop dashboards and progress reports to monitor employee development.
• Promote a culture of continuous learning through internal events, development initiatives and knowledge-sharing communities.

HR Administration

• Maintain accurate training records, certificates and related documentation.
• Support compliance with Belgian employment legislation and contribute to updating HR policies relating to employee development.

Secondary Office Management Responsibilities

• Coordinate office supplies, IT equipment and workplace requirements across multiple sites.
• Support health, safety and workplace wellbeing initiatives, including ergonomics and waste management.
• Report on office management activities when required.

Your Profile

• Bachelor's or Master's degree in HR, Occupational Psychology, Learning & Development or a related field.
• At least 5 years of experience in internal training, soft skills development, coaching or mentoring.
• Experience as a confidential employee support contact or mediator is an asset.
• Knowledge of Belgian employment law, training administration and workplace health and safety.
• Experience managing training budgets and external suppliers.
• Excellent interpersonal communication and active listening skills.
• Empathetic, discreet and able to build trusting relationships.
• Autonomous, proactive, organised and detail-oriented, with a collaborative mindset.
• Comfortable working with reporting tools and training evaluation methods.

Languages

• Fluent Dutch and French are essential.
• Professional proficiency in English is an asset.

The Offer

• A full-time position within a small, collaborative organisation.
• The opportunity to make a direct impact on employee wellbeing, professional development and organisational performance.
• Autonomy to develop and implement innovative learning initiatives.
• A supportive working environment built on trust, respect and collaboration.
• A competitive salary package, including Belgian employee benefits, pension contributions and opportunities for continuous professional development.
• A Brussels-based role with occasional travel to other Belgian offices, with travel expenses reimbursed.

Why Consider This Opportunity?

This is an excellent opportunity for an HR professional passionate about Learning & Development, soft skills and employee wellbeing, who wants to take ownership of development initiatives and make a tangible difference within a people-oriented organisation.