Gentis
Gentis
Home

JobsMissionsMediaUse cases
You can reach us anytime via
hello@gentis.com

Vacancies

Find your dream job

Technical Presales Solutions Engineer

17/07/2025
PermanentUnited Arab EmiratesOn site
Copied to clipboard
Job description

Role Overview: This position is responsible for supporting sales initiatives by delivering comprehensive technical expertise throughout the presales process.

  • Collaborate with sales teams to develop technical deliverables, including solution designs, proposals, and demo environments for client engagements.
  • Create detailed technical design documents, architecture diagrams, and solution blueprints to clearly represent proposed software solutions.
  • Draft high-quality, technically accurate responses to RFPs and RFIs, ensuring alignment with client requirements and our capabilities.
  • Build and maintain demo scripts, sample datasets, and backend environments to support product demonstrations and presales evaluations.
  • Translate customer requirements into scalable, customized technical solutions that align with our client software portfolio and enterprise IT environments.
  • Provide technical support during proof-of-concept phases and early-stage project discussions, addressing both technical and integration aspects.
  • Stay current on product updates, integration abilities, and new features, ensuring solutions are accurately positioned and communicated.

Expected Skills and Background:

  • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related discipline.
  • 3–5 years of professional experience in technical presales support, solutions engineering, or software technical consulting.
  • Proficiency in solution selling, technical sales training, proposal writing, APIs and integration, and delivering engaging product demonstrations.
  • Experience with basic to intermediate software development (scripting, APIs), technical documentation, and modern backend technologies.
  • Ability to clearly explain technical concepts to both technical and non-technical stakeholders.
  • Fluency in English required; working knowledge of Russian considered an asset.
Profile description

We are looking for candidates who thrive at the intersection of technology and customer engagement. The ideal person excels in a consultative presales environment and enjoys bridging the gap between technical solutions and business needs. Adaptable and highly collaborative, this individual is comfortable working closely with sales teams and technical stakeholders to deliver precise, compelling technical solutions.

  • Analytical Thinker: Able to quickly assess customer requirements and craft scalable, tailored solutions based on a strong foundation in software engineering and systems design.
  • Effective Communicator: Possesses excellent communication skills, with the ability to articulate complex technical concepts in a clear, relatable way to non-technical audiences. Fluency in English is essential, and conversational Russian is valued.
  • Technical Expertise: Brings a solid background in software development, API integrations, and an understanding of modern backend technologies. Experience with security, analytics, or mission-critical applications is a plus.
  • Presales Mindset: Demonstrates proven experience supporting presales activities through solution design, high-quality documentation, demos, and proposal writing. Comfortable owning the technical narrative during proposal and proof-of-concept stages.
  • Organized & Detail-Oriented: Manages multiple priorities efficiently, maintains meticulous documentation, and ensures the accuracy of technical content in every deliverable.
  • Customer-Focused & Proactive: Approaches challenges with a solution-oriented attitude, stays up-to-date with product developments, and is motivated to provide exceptional support during the pre- and post-sales phases.

This role suits someone with a degree in Computer Science, Software Engineering, Information Systems, or a similar field who is passionate about solution selling and technical sales. The right candidate demonstrates initiative, thrives in a fast-paced environment, and is driven to deliver results that lead to customer success.

Number of open positions:
6 positions
Job location:
Dubai, United Arab Emirates
Copied to clipboard

Similar jobs

Sales
11/11/2025

Commercial en recrutement

Qui sommes-nous ?Gentis est une société de recrutement et de conseils belge, basée à Bruxelles qui fournit du personnel permanent et freelance dans le monde entier dans un large éventail de secteurs.Présent depuis 14ans, que ce soit en Europe, au Moyen Orient, en Amérique du Nord ou encore en Afrique, Gentis place les intérêts des personnes - vos intérêts - au cœur de sa stratégie. Soucieux du bien-être au travail, nous avons reçu la certification" Best Place to Work ". Cela ne s'arrête pas là, un environnement ROWE est également en vigeur chez nous et dans tous nos bureaux.Actuellement en pleine expansion, je recherche de nouveaux profils (des recruteurs 360°, des sales, des commerciaux dans l'âme) pour intégrer notre super team à Bruxelles.On travaille sur différents marchés, l'IT, l'engineering, la construction, la finance, le legal,.. tu as donc plein de possibilités de te démarquer comme le meilleur ;)Qu'attendons-nous de toi en tant que recruteur 360° ?Tu vas te créer une expertise dans un domaine spécialisé via notre onboardingTu vas développer ton propre portefeuille clients sur ce marché précis (Business development - hunting - prospection - account management)Tu vas faire de la chasse de têtes candidats (talent acquisition)Organiser et participer aux meetings clients et candidatsTu vas être au coeur de la négociation de contrats (conditions clients et/ou offres candidats)Prise de référencesEmployer branding (développer et promouvoir l'image et les valeurs de Gentis)NetworkingComme tu peux le constater, il s'agit d'un métier à responsabilités !Tu agiras non seulement pour tes propres objectifs, mais aussi pour ceux de l'équipe que tu vas intégrer car oui chez Gentis, le team work est au centre.

PermanentBelgiumOn site
Sales
27/10/2025

Head of Sales, Russia

Position OverviewThe Head of Sales for the Russian market leads the end-to-end sales process, driving organizational growth and securing market leadership through business acquisition and exceptional client relationship management.Business Acquisition: Oversee the entire sales funnel—from prospecting to deal closure—for new clients, with a strategic focus on expanding market share and entering new segments within Russia.Client Relationship Management: Manage key accounts and ensure long-term partnerships through tailored solutions and consistent engagement with clients, safeguarding retention and satisfaction.Sales Leadership: Set and communicate a clear vision and strategic goals for the sales team; provide leadership, mentorship, and guidance to achieve and exceed targets.Sales Strategy Development: Develop data-driven sales strategies based on comprehensive market analysis and sales analytics, adapting methods to the evolving competitive landscape.Business Development: Identify new business opportunities, building and sustaining relationships with strategic clients to drive sustainable revenue growth.Market Analysis: Conduct ongoing analysis of market trends, competition, and client needs to inform decision-making and maintain a leadership position in the Russian market.Sales Performance Management: Monitor sales KPI’s, provide regular reporting, and drive continuous improvement in team performance and operational processes.CRM Systems & Analytics: Utilize CRM platforms and analytics tools to optimize customer engagement and sales efficiency.Negotiation: Represent the organization in negotiations and high-level discussions, securing mutually beneficial agreements and fostering trust.Leadership & People Management: Build and develop a high-performing sales organization, overseeing recruitment, training, and performance evaluation.Full professional proficiency in Russian and English is required for overseeing cross-functional communications and client engagements.

PermanentQatarOn site
ICT
10/10/2025

Infrastructure Engineer

Job ScopeThe IT Support Specialist is the single point of contact (SPOC) for all local IT matters, ensuring effective support across the organization’s applications (including SAP and non-ERP business-specific systems) and infrastructure (desktop, laptop, networking, and telecom systems).This role is responsible for incident management, service coordination, and user satisfaction, while supporting infrastructure upgrades, business application rollouts, and continuous service improvements.Shift work and on-call support may be required for Priority 1 & 2 incidents.Key DimensionsBudget: No direct responsibility, but must track run-and-maintain costs through time reporting.Support coverage: Local business hours for normal operations; on-call mobile rotation for high-priority incidents.Application scope: SAP and non-ERP business-specific applications.Infrastructure scope: Desktop/Laptop fleet, network estate, telecommunications, and related hardware.Principal AccountabilitiesIncident & Request ManagementReceive, log, and track requests for support from end-users and service delivery staff.Monitor progress of incidents and escalations, keeping stakeholders informed.Conduct initial problem diagnosis and apply known solutions or escalate to specialized teams.Update incident logs and knowledge base in line with ITIL standards.Customer Engagement & Service CoordinationAct as the SPOC for all local IT issues, ensuring user needs are understood and addressed.Coordinate local escalations with global teams or external service providers.Provide advice on available systems, products, and services.Application & Infrastructure MonitoringMonitor applications and infrastructure performance, detect issues, and take corrective action.Collaborate with development/support teams and software vendors to address known problems or deliver enhancements.End-User Support & TrainingAssist users in effective use of desktop systems and applications.Deliver end-user training on business applications upon request.Participate in “transition to support” activities for new applications and updates.Vendor & Asset ManagementAct as point of contact for third-party vendors (ISPs, hardware service providers) and ensure HSSE compliance.Arrange preventive maintenance for IT equipment (servers, UPS, air conditioning, etc.).Manage local IT stock levels and coordinate with business focal points for replenishment.Business Continuity & SecuritySupport disaster recovery and business continuity activities.Ensure compliance with corporate IT security policies and standards.Key ChallengesKeeping technical skills aligned with evolving business application portfolio and infrastructure upgrades.Managing stakeholder relationships while constructively challenging for service improvement.Delivering results through virtual teams without direct authority.Operating effectively in a multi-application, multi-vendor environment.Skills & ExperienceTechnical Support & IT Service Management2–3 years’ experience in end-user IT support or help desk environments.Solid understanding of ITIL v4 processes and incident/problem management.Experience with ticketing systems and knowledge management tools.Strong troubleshooting, root cause analysis, and problem-solving skills.Applications & InfrastructureSAP GUI and non-ERP business applications.MS Office 365 Suite, Teams, collaboration tools.Operating Systems: Windows Server (2016–2022), Linux, MS SQL Database.Networking & Telecom: Cisco/Aruba switches & routers, PABX.Security: FortiClient, Fortigate firewalls, IRM Security Compliance.Hardware: Lenovo desktops/laptops, Nutanix, Fortigate appliances.Middleware, application integration, application security, and data architecture knowledge.Business & Soft SkillsFluent English (spoken and written).Strong interpersonal and customer service skills.Effective time management and ability to prioritize under pressure.Experience working in global/virtual and cross-functional teams.Preferred Senior ProfileCertification in a relevant technology area.Advanced troubleshooting and mentoring skills.Knowledge of ITIL and business processes in a similar industry.

PermanentMoroccoOn site
ICT
10/10/2025

Architecte Consultant – CRM & Solutions SaaS (Salesforce)

Missions principalesConception & ArchitectureConcevoir et proposer des architectures techniques et fonctionnelles, avec un focus sur Salesforce.Garantir l’intégration fluide des solutions SaaS avec les systèmes existants.Gestion de projets & conseilIntervenir sur des projets CRM complexes en tant qu’expert.Piloter des projets IT et digitaux en assurant l’interface entre les besoins métiers et les solutions techniques.Accompagner les clients dans toutes les phases des projets, de la définition des besoins à la mise en production.Collaboration & CoordinationTravailler étroitement avec les parties prenantes internes et externes (utilisateurs, experts techniques, éditeurs…).Animer des ateliers et contribuer à la validation des solutions livrées.Participer à la conduite du changement pour garantir l’adoption des solutions.Méthodologies & ProcessusAppliquer les méthodologies Agile / SAFe pour optimiser les cycles de livraison.Contribuer à l’amélioration continue des pratiques et à la standardisation des processus.Compétences techniques clésSalesforce : Certification Integration Architect obligatoireCRM : Expertise sur les solutions et architectures CRMAPI & intégration : REST, SOAP, patterns d’intégration (sans développement avancé)Méthodologies : Agile, SAFe (obligatoire), ITIL/ITSM (souhaité)Gestion de solutions SaaS et intégration multi-systèmesAnalyse fonctionnelle et rédaction de spécificationsCertifications recommandéesObligatoire : Salesforce Certified Integration ArchitectSouhaitées : PMP, PRINCE2, ITIL Foundation, Agile/Scrum Master

PermanentMoroccoHybrid
ICT
10/10/2025

Product Manager – Cybersécurité

Mission principaleDéfinir et mettre en œuvre la stratégie de développement du portefeuille Cybersécurité destiné aux clients entreprises, en interne ou via des partenaires stratégiques.Traduire cette stratégie en roadmaps de lancement de solutions et produits sur le marché, avec pour objectif de générer une croissance durable des revenus.Responsabilités principalesStratégie & RoadmapÉlaborer les plans marketing pour la gamme de produits et solutions Cybersécurité, alignés sur le plan stratégique de l’entreprise.Définir et piloter la roadmap marketing Cybersécurité.Développement & Lancement d’OffresConcevoir, lancer et faire évoluer les solutions de cybersécurité selon les processus en vigueur.Assurer la mise en place des partenariats stratégiques dans le domaine de la Cybersécurité.Adapter les offres en fonction des besoins clients et de l’évolution des menaces.Veille & ConcurrenceRéaliser une veille constante sur les tendances du marché, les innovations et les évolutions réglementaires.Analyser la concurrence et recommander des actions pour maintenir la compétitivité des solutions.Collaboration & CoordinationTravailler en étroite collaboration avec les équipes techniques et commerciales pour concevoir des offres répondant aux besoins du marché.Piloter les demandes business liées aux spécifications, certifications et prérequis pour le développement des services de Cybersécurité.Contribuer à l’élaboration du budget et des prévisions annuelles, suivre et analyser les KPI pour sécuriser et développer les revenus.Support & FormationAssurer les formations, transferts de compétences et développement d’outils d’aide à la vente.Soutenir les équipes commerciales et avant-vente dans la promotion et le déploiement des offres.Suivre et piloter le pipeline d’opportunités en coordination avec les équipes commerciales.Résultats attendusLancement réussi de nouvelles offres Sécurité destinées au marché B2B.Contribution significative à la croissance du chiffre d’affaires ICT.Simplification du parcours client et amélioration de l’expérience B2B (outils self-care, extranet…).Participation à l’industrialisation des processus internes (vente, déploiement, facturation, SAV).

PermanentMoroccoOn site
ICT
10/10/2025

Ingénieur DevSecOps / Site Reliability Engineer (SRE)

Missions principalesSécurité dans le cycle DevOpsIntégrer la sécurité dans toutes les étapes du pipeline CI/CD (shift-left security).Mettre en place et automatiser les contrôles de sécurité (SAST, DAST, SCA, IaC scanning).Définir et appliquer les normes de codage sécurisé et les politiques de livraison.Automatisation & Infrastructure sécuriséeConcevoir et maintenir des pipelines CI/CD sécurisés pour les environnements cloud et on-premises.Déployer et gérer des environnements de développement, test et production avec contrôle d’accès, journalisation et surveillance.Sécuriser les configurations d’infrastructure et orchestrer les déploiements via Infrastructure as Code (Terraform, Ansible).Surveillance & RéponseIntégrer les solutions de monitoring, alerting et logging dans les pipelines et environnements.Surveiller les KPIs de performance et de sécurité, analyser les incidents et piloter les plans de remédiation.Participer aux exercices de simulation d’incidents de sécurité et contribuer aux retours d’expérience.Collaboration & Amélioration continueTravailler en étroite collaboration avec les équipes Développement, Sécurité, Réseau et Ops.Identifier les goulots d’étranglement dans le processus CI/CD et proposer des plans d’amélioration.Participer aux communautés techniques et promouvoir les bonnes pratiques DevSecOps.Compétences techniques clésLangages & Frameworks : Java, Kotlin, Go, JavaScript, PythonSécurité applicative : OWASP Top 10, API Security, SAST (SonarQube, Checkmarx), DAST (Burp Suite, ZAP), SCAConteneurs & orchestration : Docker, Kubernetes, OpenShift, IstioCI/CD : Jenkins, GitLab CI, GitHub Actions, AWS CodePipelineInfrastructure as Code : Terraform, AnsibleCloud : AWS, Azure, GCP avec sécurité et conformité intégréesSurveillance : Prometheus, Grafana, ELK, SIEMCertifications recommandées (optionnelles)DevOps & Cloud : AWS Certified DevOps Engineer, Kubernetes CKA/CKADSécurité : CSSLP, DevSecOps Foundation, GIAC GCSAOutillage : GitLab Certified CI/CD Specialist, HashiCorp Terraform Associate

PermanentMoroccoHybrid

The perfect match is only one step away.

Send us your CV directly and we will put you in touch with one of our specialised recruiter who will guide you in the search of your dream job!

Phone number
Phone
Candidates

Testimonials

“The Gentis consultants have always taken a number of factors into account in order to present us with the right candidates. The people we've recruited are still here, and personally I'm very happy with the new additions to the team.”
Joakin / Deputy-AMLCO, PPS
“The outcomes were impressive! Over 3 to 4 years, we’ve closed more than 20 deals. Gentis provides a seamless channel to connect with candidates via various avenues.”
Morgan / HR, CAF
View use cases
Blog

Recruitment articles

15 min read
17 Jan 2025

How to implement your employer brand strategy in 7 steps

Employer branding is a marketing concept that is essential for any company that wants to support its attractiveness and promote loyalty among its talent. While the reasons to build a solid and positive employer brand are clear, you cannot simply wave a magic wand for it to be successful. It requires a series of actions.

10 min read
05 Aug 2024

Essential employer branding trends in 2024

Employer branding has become essential for companies that want to stand out in the war for talent. In 2024, your employer brand should be authentic, embrace diversity and be flexible to attract the best profiles.

15 min read
15 May 2024

Employer branding: 7 mistakes you don’t want to make

Back Market, KPMG, Dassault, Shine… These different sized companies all have a strong employer brand that ensures their attractiveness and loyalty and makes their competitors pale by comparison.

Employer Branding
View all

Join our vibrant community of professionals and discover your potential to make a difference in the world.

Stay up to date with our latest news!