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Senior Operations Officer – Corporate Actions

18/06/2025
PermanentCanadaHybrid
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Job description

Senior Operations Officer – Corporate Actions

This position is responsible for managing the end-to-end lifecycle of corporate actions events related to listed securities. The role focuses on ensuring accurate processing of both mandatory and voluntary events such as dividends, stock splits, mergers, and tender offers.

  • Monitor, track, and process corporate actions from event announcement through execution and settlement, ensuring all actions are completed within established market deadlines.
  • Manage client notifications by communicating relevant event details, capturing instructions, and confirming elections.
  • Oversee timely entitlement distributions and update cash/position records, including reconciliation and settlement coordination with counterparties.
  • Address inquiries from custodians, issuers, counterparties, and internal teams with a high degree of accuracy and responsiveness.
  • Adhere to internal controls, market practices, and regulatory requirements (e.g., SLA adherence, cut-offs, CSDR compliance).
  • Produce and maintain dashboards, activity reports, and key operational metrics for management review.

A successful incumbent is expected to utilize strong knowledge of post-trade operations and standard settlement messaging formats like SWIFT MT56x and MT54x. The position also demands proficiency in Microsoft Excel for reporting and data management, alongside the ability to manage competing priorities in a fast-paced environment. Attention to detail and robust operational audit practices are essential for effective risk mitigation. Fluency in English is essential for daily communications and documentation.

Profile description

We are seeking candidates who thrive in a fast-paced operational environment and possess a keen analytical mindset. Individuals who excel in this position are detail-oriented, methodical, and bring a strong focus on accuracy and compliance. They demonstrate a robust understanding of investment operations and are skilled in navigating the lifecycle of corporate action events, drawing on a solid foundation in finance, economics, or a related discipline.

  • Proactive Problem-Solver: You anticipate operational challenges and approach them with practical, well-considered solutions, balancing urgency with diligence to maintain service excellence for clients and partners.
  • Exceptional Communicator: Fluency in English (oral and written) enables you to interact confidently with international stakeholders, handle inquiries professionally, and convey complex information with clarity. Bilingualism is viewed as a significant asset.
  • Operationally Astute: Your knowledge extends to standard messaging protocols (such as SWIFT), reconciliation processes, and regulatory compliance. This expertise is underpinned by prior experience in corporate actions or securities operations, ideally within a custodial or back-office setting.
  • Meticulous and Organized: You exhibit unwavering attention to detail and a disciplined approach to managing sensitive financial data, ensuring all entries and updates are correct and verifiable.
  • Dependable Team Player: We value individuals who are self-driven yet cooperative, eager to support colleagues, and uphold a high standard of personal responsibility and integrity in their work.
  • Technologically Proficient: Proficiency with Microsoft Excel (including advanced functions such as lookup formulas and pivot tables) is essential. You readily leverage technology to analyze data, create actionable reports, and drive process improvements.
  • Deadline-driven Multitasker: The ideal candidate can handle multiple concurrent priorities, remain level-headed under pressure, and deliver results within tight deadlines, all while maintaining operational risk awareness.

We are looking for individuals committed to continuous learning and professional growth, who are motivated by the opportunity to ensure operational excellence and deliver exceptional client service in a dynamic financial services setting.

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