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Claims Handler – Legal & Insurance

06/08/2025
PermanentBelgiumOn site
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Job description

Looking to grow in a stable and supportive environment that values work-life balance?
Join a mission-driven organization where your legal or insurance expertise can truly make a difference. You'll benefit from a warm atmosphere, solid working conditions, and a collaborative team culture.

Why Join This Organization?

This non-profit insurance-related institution has been operating since 1957. It plays a vital role in the auto liability insurance sector, with responsibilities including compensation of road accident victims, public information, and managing the Auto Tariff Bureau. It operates independently while closely collaborating with other national insurance bodies.

Key highlights:

  • Human-sized structure (around 85 employees)
  • Frequent informal team moments: team buildings, year-end meals, service anniversaries, and shared lunches
  • Investment in tailored internal and external training programs
  • Centrally located, modern offices in Brussels, easily accessible by public transport (close to Schuman or Central train station)
  • Quiet and spacious open space, indoor bike parking, and green surroundings
  • Strong focus on work-life balance: flexible hours and remote work options once trained

Role Overview – Claims Handler

As a Claims Handler (material damages), you play a key role in supporting and compensating accident victims. Your tasks will include:

  • Receiving and opening new claims files, updating records, and taking the necessary steps for well-informed decision-making
  • Assessing damage and setting technical reserves
  • Managing incoming correspondence and follow-up actions to ensure proper case handling
  • Making decisions regarding compensation eligibility and recovering costs when possible
  • Handling legal procedures and liaising with appointed lawyers to defend the organization's interests
  • Continuously developing and maintaining your technical knowledge

Team & Onboarding

You will join a team of 19 French- and Dutch-speaking claims professionals. Your direct supervisor is experienced and highly knowledgeable, ensuring personalized support throughout your onboarding. You'll benefit from:

  • A structured onboarding plan
  • Daily support from a dedicated mentor
  • Guidance from expert colleagues
Profile description

Profile

  • Degree in law, insurance, or equivalent professional experience
  • Native-level proficiency in Dutch (C2), with excellent written and spoken communication skills
  • Good understanding of French
  • Organized, detail-oriented, and committed
  • Experience in handling auto insurance claims is a strong asset
Job location:
Brussels, Belgium
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